Privacy Policy

At RevenueES, we provide the most effective medical billing services to providers under HIPAA regulations to ensure the safety of your patient’s protected health information. Our team provides you with the best possible service so that you can focus on what’s critical – your patients.

RevenueES Compliance with HIPAA

RevenueES is dedicated to ensuring that our healthcare providers comply with HIPAA regulations. We have a variety of technical and administrative safeguards in place to protect PHI and stay up-to-date on any HIPAA changes that may affect providers’ revenue cycle management. Our solutions for revenue cycle management are fully compliant with HIPAA regulations, so you can be confident that your patient’s data is safe and protected.

Our notice of privacy practices:

We reserve the right to change our privacy practices and this notice at any time. If we change our privacy practices, we will post the revised notice in our office and on our website. This notice describes how medical information about your patients may be used and disclosed and how you can access this information. Please review it carefully.

Our legal duties:

We are required by law to maintain the privacy of your patient’s protected health information (PHI) and to provide you with this notice of our legal duties and privacy practices. We must follow the privacy practices described in this notice as long as it remains in effect. This notice describes how we may use and disclose your patients’ PHI for treatment, payment, or healthcare operations purposes, as well as other permissible uses and disclosures that do not require your consent or authorization. We are also required to notify you if there is a breach of unsecured PHI.

Consent for SMS Communication

Information collected as part of the SMS consent process will not be shared with third parties.

Types of SMS Communications:

Upon consent, individuals may receive text messages from the business about specific topics. Examples include:

Customers and Guests: Updates about orders, deliveries, or other relevant information.
Job Applicants: Updates about application status, onboarding materials, or other employment-related details.

Standard Messaging Disclosures:

Messages and data rates may apply.
Opt-out instructions: Recipients can opt out by texting “STOP.”
Assistance: Recipients can text “HELP” or visit the provided privacy policy or terms of service URL.

Uses and disclosures of your patients' PHI:

We may use and disclose your patients' PHI for the following purposes:

To treat your patients. For example, we may use your patients’ PHI to provide them with medical treatment or services and disclose your patients’ PHI to doctors, nurses, and other members of your patient’s treatment team.

To bill and collect payment. For example, we may use and disclose your patients’ PHI to bill and collect payments from health insurance companies or other third-party payers. We may also provide access to your patient’s PHI to our business associates, such as our billing company, that perform billing or collection services on our behalf.
To operate our practice. For example, we may use and disclose your patients’ PHI to run our practice, ensure that all your patients receive quality care, and comply with applicable legal requirements. We may also provide access to your patient’s PHI to our business associates, such as our accounting firm, that perform business operations on our behalf.

Other uses and disclosures not described in this notice

We may use and disclose your patients’ PHI for other reasons if we obtain their written authorization. The patients may revoke their authorization at any time in writing. Suppose we have provided your patients’ PHI to anyone based on their authorization, and they later revoke that authorization. In that case, we will take reasonable steps to contact the person to whom we disclosed the PHI and inform them of the revocation.

We may also use and disclose your patients’ PHI without their written authorization if allowed or required by law. For example, we may use and disclose PHI without authorization for the following reasons:

To comply with legal requirements.
For public health activities.
To report suspected abuse, neglect, or domestic violence.
To prevent a serious threat to health or safety.

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. Updates will be posted on our website, and significant changes will be communicated via email or other prominent notices.